8-truck residential plumbing · Mid-size US metro
From scattered call volume to a predictable emergency-call pipeline.
An 8-truck residential plumber came to us in February, spending $6,200/month on Google Ads with strong call volume but inconsistent lead quality. The account had three core problems: no Local Services Ads (the highest-converting channel for plumbing) was set up, after-hours campaigns weren’t running despite their 24/7 dispatch, and call tracking wasn’t configured so they couldn’t prove which clicks were producing $400+ tickets vs $80 service-call tire-kickers.
We launched LSA campaigns with the Google Guaranteed badge, built a separate after-hours campaign with dedicated bids, restructured keyword groups around higher-ticket services (water heater, repipe, sewer), and wired call tracking with recording so we could score lead quality weekly. Within 90 days: cost per qualified lead dropped from $76 to $34, after-hours bookings increased 3x, and average ticket size on Google-sourced jobs went from $187 to $312.
Illustrative example based on typical 90-day engagement patterns we see with plumbing contractors. Individual results vary by service area, competition, and budget.
Cost per Qualified Lead
55% lower
After-Hours Bookings
Tripled volume
Avg Ticket Size
67% higher